We limit ourselves to collecting information in order to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected by us include your name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version you use.
We will not sell, distribute or lease your personal information to third parties. We may automatically track certain information about you based on your behaviour on our website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address. Credit Card, Debit Card and Banking Information
We do not collect or store credit card, debit card, or any of your banking information, as it is directly transmitted through the payment gateway provider to the payment network or bank.
Registration
To use some site features, you must register and create a free member account. An online registration form may require you to provide your name, email address, and a password.
Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.
Technologies That Allow Us To Customise Your Experience On Raghavan Naturopathy
We use various technologies to collect information about your visit to our website, such as the Uniform Resource Locator (URL) that referred you to our website, your Internet Protocol address, your browser type and language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address of your computer or device to identify your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information, such as whether you have visited us before. They may also enable you to save your preferences. Each technology is explained below.
Web Beacons And Tracking Links
Web Beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our website. They are often used in combination with Cookies and are not visible to the website’s users. Web Beacons may relay information to third parties, such as our service providers, and may be used to track customer responses to certain advertising, better target interactive advertising, and enhance customer support and usability. If you reject our Cookies (see the cookie section below), you will prevent Web Beacons from relaying this information about you and may limit your use of some of our website features.
Cookies
We use data collection devices such as “cookies” on certain pages of the website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide targeted information based on your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, though in that case, you may not be able to use certain website features, and you may be required to re-enter your password more frequently during a session.
Advertisements On Raghavan Naturopathy
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. We do not take any responsibility for your visits to such other websites or for any information provided therein.
Policy Change
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.
Your Comments
We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us a message at https://raghavannaturopathymission.in/contact/
OUR RIGHTS
We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the portal; or (iii) to protect our rights or property or the rights of the users, Sponsors, Providers, Licensors, or Merchants.
We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and, in our sole discretion, determine whether to remove or request the removal of such Content from the portal. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.
Refund Policy
1. Eligibility for Refunds:
Refunds are only applicable for products that are damaged, defective, or incorrect upon delivery.
Customers must notify us within 7 days of receiving the product to be eligible for a refund.
Products must be unused, unopened, and in their original packaging to qualify for a refund. Contact us.
2. Non-Refundable Items:
Ayurvedic supplements and consumable products (e.g., herbal powders, oils) cannot be refunded due to health and safety reasons, unless damaged or defective.
Personalised or customised products are not eligible for refunds.
3. Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.
Shipping costs are non-refundable.
4. Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account or contact your credit card company. It may take some time for your refund to be officially posted.
If you’ve done this and still haven’t received your refund, please contact us.
Cancellation Policy
1. Order Cancellation:
Orders can be cancelled within 24 hours of purchase for a full refund, provided the product has not been shipped.
Once an order has been shipped, it cannot be cancelled.
2. How to Cancel:
To cancel your order, please contact us immediately. Include your order number and the reason for cancellation.
3. Auto-Cancellation:
In the event of stock unavailability or shipping issues, we reserve the right to cancel your order. You will be notified, and a full refund will be processed.
Return Policy
1. Return Eligibility:
To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
Returns must be initiated within 7 days of receiving the product.
To start a return, contact us at Link, and we will provide instructions on how and where to send your package.
2. Return Shipping:
Customers are responsible for return shipping costs unless the product is damaged or defective.
3. Processing Time:
Returns are processed within 7 business days of receipt at our facility. Once processed, we will issue a refund or store credit, as per your preference.
Exchange Policy
Product Exchanges:
1. Exchanges are only offered for defective or damaged products.
Exchanges must be requested within 7 days of receiving the product.
2. Process:
Once your exchange request is approved, ship the item back to us in its original condition, and we will send a replacement product once the return is processed.